Most questions that reach an online store are always the same: shipping times, sizes, returns, stock or where an order is. Answering them by hand eats up hours and, outside office hours, the customer is left without an answer and leaves.
What an AI chatbot is
It is not a menu of canned replies. It is an assistant that understands what the customer asks and answers with your business information: your website, your PDFs and your catalog. If it does not know something, it says so and offers a human, instead of making it up.
Why it changes your sales
- It serves 24/7, at night and on weekends too.
- It replies in 50+ languages, in each customer's language.
- It shows your catalog with live photo, price and stock.
- It captures the contact of anyone who wants to talk to you.
And on WhatsApp too
Your customers already live on WhatsApp. The same assistant can answer the messages that reach your business number, with your information, without you having to keep watch.
The best way to see it is with your own store: paste your website address and within a minute you will be chatting with an assistant that already knows it.