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AI chatbot for Shopify, with a free plan

It installs from the Shopify App Store without touching code. It learns your store and catalogue on its own, answers order status questions in the chat, and you can start free, with 50 conversations a month.

Install free from the Shopify App Store

Free plan with no end date. Standard: US$29 a month with a 14-day trial.

Atendyo · Free plan

Shopify App Store


Conversations a month
50
Reads your store
included
Order status
included
Languages
50+

Total per monthUS$0


Standard: US$29 a month with a 14-day trial, no conversation meter. Shopify bills it on your invoice. Both plans

What it does in your Shopify store

It answers your customers with what's already in your store. You don't have to write anything to get started.

See it working in a real store

flexigobe.com is our own Shopify store for hoses and watering, run by the same company as Atendyo (Flexibles y Accesorios Gobe, S.L.). Its assistant, Sofía, is Atendyo: open the chat and ask it anything.

Open flexigobe.com
Your store
When you install it, it reads your store's public pages: shipping, returns, FAQ, about us, collections and blog.
Your catalogue
It finds your products and checks their price and stock live. It also knows your store policies.
Orders
It says where an order is, with tracking, after checking that the person asking is the one who placed it.
Shipping
It answers which countries you ship to and what it costs, using the zones and rates you have in Shopify.
Languages
It answers each customer in their language, in more than 50.
What it doesn't do
It doesn't change or cancel orders, doesn't touch your store, and there is no live chat: anything that needs a person reaches you by email with the customer's contact details.

How to install it: from the App Store, no code

One click on the Shopify App Store and one toggle in your theme editor.

  1. Click “Install” on the Shopify App Store

    You accept the permissions the app asks for (read products, orders, customers and shipping) and it opens in your Shopify admin.

  2. It starts on the Free plan and reads your store

    While you look around the dashboard, it's already reading your pages, catalogue and policies, with nothing to set up.

  3. Turn on the chat in your theme

    In the app, click “Open the theme editor”, turn on Atendyo under “App embeds” and save. The chat appears in your store.

Two plans, in US dollars, on your Shopify invoice

Shopify bills them in US dollars (USD). If you'd rather pay in euros, you can also sign up on this website.

Free

US$0 a month

  • 50 conversations a month in your store
  • Learns your store and catalogue on its own
  • Order status in the chat
  • At the limit, it collects the customer's contact details
  • Replies in your customer's language
Install free

How billing works

  • When you install it, you start on the Free plan and pay nothing.
  • You upgrade to Standard from the app, with one button.
  • Standard has a 14-day trial and then costs US$29 a month.
  • Shopify bills it on your invoice, in US dollars.
  • On this website you pay in euros, VAT included.
Prices in euros

Questions about Shopify

Is it really free?

Yes. The Free plan costs US$0 and doesn't expire: it includes 50 conversations a month in your store, and the counter resets on the 1st of each month. At 50, the chat politely tells the customer it can't take more questions right now, asks for their contact details and emails them to you.

What counts as a conversation?

Each new chat a customer opens in your store. Messages within that conversation don't count separately, and a conversation that has started isn't cut off even if you reach the limit.

What does the Standard plan add?

No conversation meter, the documents and links you want to add on top of your store, and automatic WhatsApp replies. It costs US$29 a month with a 14-day trial, and Shopify bills it on your invoice. You upgrade to Standard from the app itself.

Does it see my customers' orders?

Yes, on both plans. It answers where an order is and its tracking, after checking with the email and one other order detail that the person asking is the one who placed it. It doesn't change or cancel orders.

Can I pay in euros?

Yes, if you sign up on this website: €29 a month including VAT, or €200 setup and €10 every 3 months, and you paste one line into your theme. From the Shopify App Store, Shopify bills it in US dollars.

Install it free in your Shopify store

You start on the Free plan and move to Standard when you need it.

Install free from the Shopify App Store